Frequently Asked Questions

How can you offer your unique jewelry at such stunning low wholesale prices?

We know the right people. We have been in this business a long time and we are able to negotiate fantastic prices for our materials. We then pass those savings on to you - our valued customers.

Are all of your products sterling silver?

No. We have other carefully chosen products that complement our unique silver goods. 

But we specialize in wholesale silver jewelry. Despite the great prices every single piece of sterling silver jewelry we sell is not only unsurpassed in beauty and strength but also genuine sterling silver. You have our promise on that.

Nothing filled, plated or bonded. Everything is guaranteed to be solid 925 sterling silver.

What is 925 sterling silver?

Pure 100% silver looks bright white and is extremely soft. To enhance its beauty and durability, the vast majority of fine silver jewelry is made of sterling silver, which is composed of 92.5% silver and 7.5% copper alloy.

How do I know the purity of my sterling silver jewellery?

The purity of sterling silver refers to 92.5% of silver in the alloy. In order to confirm the purity, the metal itself has to be sent to a laboratory to be tested. However, sterling silver jewelry produced nowadays has a “925” stamp to indicate the authenticity of the jewellery. 

You will find that stamp on all our silver pieces.

Do you have a print catalogue we can order from?

No, we don’t at this time. The reason is that we work very hard all year long, every year, to bring you the latest designs in  sterling silver jewelry and CZ jewelry. This means our stocks are constantly changing and, print material is out of date very soon after we get it to our customers.

Our website is constantly updated to reflect the new, cutting edge jewelry we currently have in stock.

Do you have a minimum order?

No.

How long will it take to receive my order?

3 – 15 days depending on how you ask us to ship your order ; and where you are in the world.

Do you charge sales tax?

No, we do not charge any sales tax.

How do I clean sterling silver jewelry? 

Usually, it is sufficient to use a jewelry cloth (with two layers of cloths in different colors) that you can get from a jewelry accessory store. Don’t use any hard object to clean sterling silver jewelry; even paper towel could scratch the surface. You should rub any dirt off using a jewelry cloth, not fingernails. Silver-dip is another commonly used sterling silver jewelry cleaner, which can also be obtained from a jewelry store. The entire silver jewelry is immersged in the solution for half a minute to a minute and then rinsed with water. 

Where do I store sterling silver jewelry?

It is very important to store sterling silver jewelry properly when it is not being used. 
If you expect not to wear a certain piece for a long time, put it in an air-tight bag ( a zip lock bag works well)and store it in a drawer.

How about engraving and resizing?

The good news is that engraving and resizing of sterling silver rings is rather simple due to the ductility and relatively low melting point of the sterling silver jewelry. However, make sure your jewelers understands the process of refinishing the ring and that they possess the necessary equipment to do so. Also, rings set with stones are sometimes not resizable because resizing might cause the stones to pop out. Such settings include channel and invisible settings.

I’ve got a few more questions;, how can I contact you?

We would be absolutely delighted to hear from you;, please Email us at: info@925silver4u.com